Pricing & Payment Policy

When you join Venue Menu and utilise our website for the marketing of your Venue and / or associated facilities and services, you agree to the terms of the Venue Menu Pricing and Payment Policy, as detailed here, in conjunction with the Venue Menu Privacy Policy and Terms of Use.

Upon activation of your Venue Menu account, you agree to comply to the following terms, without exception or reservation:

You will honour your payment obligations according to the Plan you have chosen and you acknowledge and approve of us storing your payment information. 

Please note that there may be fees and taxes that are added to our prices.

We do not guarantee refunds.

If you purchase any of our paid Plans, you agree to pay us the applicable fees and taxes. Failure to pay these fees may result in the deactivation of your account and the removal of your content from Venue Menu..

You authorise us to store and continue billing your preferred payment method (e.g. credit card) even after it has expired, to avoid interruptions in your subscription and the marketing of your Venue and to facilitate easy payment for new services.

You must pay us for applicable fees and taxes unless you cancel your Venue Menu Account, in which case you agree to still pay these fees through the end of the applicable subscription period. 

Taxes are calculated based on the billing information that you provide us at the time of purchase.

If you’d like a copy of your Invoice, you can obtain it via your Venue Menu Account, or simply request your invoice through Customer Support.

If you are purchasing your Venue Menu Plan from outside of Australia, your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).